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Word count for this issue: 484
Approximate time to read: just about 3 minutes
 

Your Choice of Voice Matters

Do you have a brochure or flyer you use for marketing? If so, pick it up right now and read it. And as you do, ask yourself who is telling your story? Which voice is it?
 
Today's article describes an important component of your marketing - the voice used to describe your service. Many overlook it, and yet it could be a major part of your success in attracting more referrals from agents.
 
Print this article and discuss at your next sales meeting. Use it to brainstorm ideas.


Using Your Client's Voice

 
It's been long known that people believe what others say about you before they believe what you say about yourself. If you agree, how are you emulating this very same principle in your marketing message to agents?
 
In most cases when I review marketing materials, such as flyers and brochures, they are filled with promises; promises of closing loans on time, promises of rendering superior client care, promises of offering the lowest rates.
 
Making promises is like trumpeting your own horn, which might send wrong signals to clients. Instead how can you prove your worth through others' words?
 
Your Client's Voice:
3 Distinct Formats

If you agree that an agent will believe what others, who have used your service, say about you than what you say about yourself, how can you use it to tell your story?
 
The most common format involves testimonials. A testimonial is self-explanatory as it reflects the true views of the speaker. It contains words of appreciation from clients, recognizing and rating your service as very satisfactory and up to their standard of expectation. Nothing can give you greater happiness than hearing a client say, "Your services was excellent and appreciated, too. Your level of communication was amazing. You have got a client for life." Such testimonials are invaluable and speak on your behalf, telling your story to others.
 
Similarly, a Case Study establishes your stamp of success among competitors and brings you more popularity and recognition.
 
Case Studies reveal specific details that explain how your solution solved a difficult problem and provided a result. For instance, you may have had a borrower who couldn't qualify for a real estate loan. But with your expertise and creativity, you found a way to make the sale, and in effect, help the agent involved earn a paycheck. That's just the kind of news real estate agents like to read about.
 
Another format is Endorsements. When agents recognize the names of others using your service, particularly if it's someone they respect, the result can be extremely positive. Do you have clients who are well known or often celebrated in the media? Gaining their permission for an endorsement can prove valuable and convince others of your credibility.
 
All in all, your choice of voice matters. Agents can argue with promises, but they can't argue with what others say about you. The more you can incorporate your client's voice to tell your story, the more convinced agents become to use your services.
 
 
Learn How to Become
an Agent Magnet

 
Need more help communicating with agents? Check out my program, Become an Agent Magnet. It's helped hundreds of loan officers learn how to plan and execute a marketing strategy that separates you from competitors and attracts agents to your doorstep.
 
Each week I try to give as much information as I can, given the space available. But if you're serious about taking your marketing to the next level, you need to take the next step. If you want to...
 
- develop a powerful marketing message,
- create a perception of expertise that agents clamor for,
- use campaigns that keep your pipeline overflowing,
- build relationships that are loyal for a lifetime,
- establish yourself as a guru in your community,
- get more referrals consistently,
- make marketing less of a struggle and burden...
 
Then the Become an Agent Magnet Program has what you're looking for - detailed, how-to action plans on growing your business with successful relationships with agents.
 
Learn more about both here:
 
 
  Helpful Resources

Become an Agent Magnet Program - Includes $491 in bonuses and free shipping


Tax Advantages for Home Ownership - Great closing gift that produces instant referrals
 
 
 
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